Ka Finanz AG

Ombuds Office

Ombuds Office

Dear customers,


customer satisfaction is a top priority for KA Finanz AG. For this reason, your feedback is particularly valuable for us.
 
If you should have any complaints and constructive criticisms, here is where you can voice them:
 
KA Finanz AG
Ombuds office
Taborstrasse 1-3
1020 Vienna
E-mail: ombudsstelle@kafinanz.at
Phone: +43 (1) 310 06 06-0
 
Please be specific in describing the subject of your complaint  and don’t forget to supply your contact details (postal address, e-mail address or phone number) so we can get in touch with you if we have any questions. Your complaint may concern anything you were not satisfied with in the context of a banking service provided by KA Finanz AG.
 
We will do our best to process your complaint as promptly as possible. Once we have received a complaint from you, we will immediately get in touch with you and inform you how long we think it will take to process your complaint.